Future-ready IT services for growth-driven companies
Established in 2009 and with a combined IT experience of 230 years, our strength lies in helping UK businesses unlock efficiency and growth. Ready for IT transformation?
Getting less than you bargained for with your IT support provider?
Have you ever felt a pang of frustration when your IT provider doesn’t quite grasp your concerns? You're not alone.
Many business owners and IT managers in the UK feel sidelined by their IT provider... you probably feel the same way. You're either contending with rigid service level agreements, lacklustre engagement, or subpar system performance. And the real sting? Getting a ticket number instead of a real solution.
If you're looking for a way out of this, we have good news for you. You can now partner with an IT professional service provider that genuinely values your business, understands your unique needs, and diligently safeguards your IT infrastructure.
That's who we are!
Proudly certified to bring you the best!
01.
Managed IT services
Experience hassle-free operations with our comprehensive IT management services. Let us manage your technology, so you can focus on your business.
We offer IT support services in the UK, tailored to your unique needs...
IT shouldn’t be a tug of war. This is why, at Serveline, we are committed to offering you IT professional services in the UK that ticks all your boxes. We’re not just about technology; we’re about people.
Born out of a vision in 2009, we saw the gap in proactive, managed IT support services for SMEs. With a combined experience of 230 years, our team is well-versed in making complex IT relatable.
Whether you’re technically inclined or a complete novice, we bridge the gap with patient, down-to-earth communication.
Our track record speaks volumes: With a remarkable service level agreement compliance rate of 94% across thousands of tickets, we've demonstrated that efficiency, swift responses, and genuine engagement not just words to us.
14+
years of providing exceptional IT support
Over a decade dedicated to delivering world-class IT solutions you can trust.
230+
years of combined experience
Benefit from our collective expertise, spanning over several years.
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PARTNERSHIPs tHAT bring you the best
Serving IT professional services through strategic partnerships
By collaborating with leading vendors and hardware providers, we are able to bring you the finest solutions available.
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OUR BIG PROMISE
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Get all your IT concerns addressed - by one team!
Having a reliable IT services company is more than just a luxury—it's a necessity. With our comprehensive IT professional services, we aim to be the one-stop solution for all your IT needs.
We understand that every company has its unique set of challenges, from the tech-savvy in-house IT managers seeking advanced support, to the businesses just realising their digital potential.
Our team is primed to cater to both spectrums and everything in between. We pride ourselves on breaking down the complexities of the tech world, making IT security services accessible and user-friendly for everyone.
Whether you’re well-versed in IT jargon or are just starting to explore the world of digital solutions, our team ensures clear communication and effective solutions.
Our promise is simple: complete IT care without the complications. No more juggling between multiple service providers or grappling with technicalities beyond your comfort zone.
With us by your side, you can rest easy knowing that every IT concern—big or small—is in capable hands.
05
SPECIAL OFFERS
Take advantage of these exclusive offers...
To ensure you experience the value of our world-class managed IT professional services in the UK, we're delighted to throw in a couple of free offers for you:
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Free initial consultation
Begin your journey with a FREE one-on-one conversation. This is our chance to understand your business, its challenges, and help you discover how our services can be of help.
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Free cybersecurity risk assessment
The security of your business assets is paramount. We'll provide you with a FREE in-depth analysis of potential vulnerabilities in your IT infrastructure.
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Free support onboarding
Transitioning to a new managed IT support service provider can be overwhelming, but not with us. Our team ensures a seamless switch with hands-on support, guiding you in every step.
Serveline IT helped us out with a cloud migration and every step of the journey was seamless. The support was great, the project came in on time and on budget, and the aftercare has been fantastic. We would highly recommend Serveline IT!
Caroline Beech
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KEMP Hospice have been a customer of Serveline IT for over 4 years and they have helped us to upgrade and transform our IT systems. Their support has been excellent and the team go out of their way to find solutions and efficiencies, always keeping costs low where possible which is important to us as a charity.
Nick Mann
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Serveline set us up with emails as a small start up and heave developed that into double figure office 365 users with different apps, levels of access etc. Their support (technical, sales, accounts etc) has all been exceptional, even though we are all IT dunces. Thank you!
Richard Butler
Peters Books
Serveline have provided exceptional service to our business since we migrated to them earlier in the year. The help desk have been prompt and professional dealing with the various issues raised by our staff. They have gone above and beyond to put in systems to reduce issues and boost the efficiency of our various teams. They are so much better than our former MSP. I wish I'd moved years ago - and I would cheerfully recommend to other SME's who need first class IT support.
Sonali Khati
Tooling 2000 Ltd.
We had a fantastic experience working with Serveline for our Cyber Essentials and Cyber Essentials Plus certifications. The team guided us every step of the way, ensuring our cybersecurity measures met the required high standards. Their expertise and professionalism made the process smooth and efficient. Their responsive, knowledgeable team has been invaluable in keeping everything running seamlessly. Highly recommend Serveline for any business looking to enhance their cybersecurity and IT management!
Carol Lewis - Han
DDC Engineering
Serveline provided outstanding support during our IT system's transition to a cloud server, significantly enhancing our IT capabilities. The helpdesk team was quick and agile, addressing any issues promptly and efficiently. This seamless transition has not only improved our operations but also future-proofed our IT setup. Highly recommend Serveline for their professionalism, expertise, and excellent customer service.
Displayways Production
Displayways has now been a client of Serveline for approximately 1 year now and I can honestly say that they are an incredibly professional business to work with. Their helpful and friendly support staff have got us out of number of issues, and when we need new kit or advice they always give us options that helps us to spend less but still get us the best results. We at Displayways would highly recommend Serveline for all IT solutions of all types of businesses. Thank you Serveline.
Racing Planet UK
A first class company to deal with. Our IT support, phones, server, cloud and back-ups are all looked after by Serveline and have been for over 5 years now. Any issue we have is dealt with efficiently and having the one company look after everything IT related gives us peace of mind and allows us to just carry on with our business.
Andrea Sigley
Easeserve
We have been with Serveline for many years now and every single member of staff goes above and beyond to settle any issues we come up against. I cannot recommend this company enough, they are wonderful and we will be employing their services for many years to come.
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