Enabling businesses to flourish with tailored IT solutions

In 2009, amidst a rapidly changing technological landscape, the concept of managed service providers was budding in the UK. But we noticed a vital gap: while the US had MSPs providing advanced support, the UK's IT support for SMEs was mainly reactive. And many companies felt underserved.

With a vision to bridge this gap and with two passionate experts, Serveline was born. We started out to serve as an outsourced IT department for SMEs, many of which could not afford an in-house team with significant expertise.

Our journey from then to now has been driven by an undying passion for fostering genuine customer engagement and exceeding expectations at every turn.

Fast-forward to today, and our ethos remains unchanged: Service with a personal touch. From our down-to-earth engineers who are often praised for making even the most complex IT issues understandable, to our firm commitment to always go the 'extra mile'.

Our clients frequently highlight our incredible resolution times and our penchant for real-time problem-solving. But what truly sets us apart? It's our continuous engagement, even after the 'onboarding buzz' dies down.

We ensure that you remain abreast with the latest in tech, ensuring you extract every ounce of value from your IT investments. Hear it from one of our clients: "With Serveline, it's not just about IT, it's about making IT work for us".