The terms that apply when you visit and use the Serveline website.
Last updated: 3 September 2026
This website is operated by Serveline IT Limited (“Serveline”, “we”, “us” or “our”), a company registered in England and Wales under company number 07000617.
Our registered office is Serveline IT Ltd, Kinverpoint Business Park, Cookley Lane, Kinver, South Staffs, England, DY7 6NW. You can contact us at [email protected] or 01384 429 120.
These terms govern your use of serveline.co.uk and any pages made available through it. By accessing or using the website, you confirm that you accept these terms. If you do not accept them, please do not use the website.
If you use the website on behalf of an organisation, you confirm that you have authority to act for that organisation.
The website provides general information about Serveline and services including managed IT support, cloud and Microsoft 365 solutions, cyber security, communications, procurement, deployment, project management and IT consultancy.
Website content is provided for general information only. It is not technical, security, legal, financial or other professional advice on which you should rely without considering your organisation’s specific circumstances.
Nothing on this website is an offer capable of acceptance or a guarantee that we will provide a particular service. A website enquiry, consultation request or quotation request does not create a contract.
Any services we agree to supply will be governed by a separate written proposal, order, statement of work, service agreement or other contractual terms. If there is any conflict between those service terms and these website terms, the service terms will apply to the services.
You may use this website only for lawful purposes. You must not:
Unless otherwise stated, Serveline or its licensors own the intellectual property rights in the website, including its text, layout, graphics, branding, software and original content. Third-party names, logos and trademarks remain the property of their respective owners.
You may view, download and print reasonable extracts for your organisation’s internal, non-commercial use. You must not modify those extracts, remove notices, use our branding in a misleading way, or reproduce substantial parts of the website for commercial purposes without our prior written permission.
You are responsible for ensuring that information you submit through the website is accurate, lawful and does not infringe another person’s rights. Please do not submit confidential, special category or highly sensitive data through a general website form unless we specifically ask for it and provide an appropriate secure method.
We will handle personal information in accordance with our Privacy Policy. Submitting an enquiry permits us to use the information to review and respond to your request and to maintain an appropriate record of our communications.
We aim to keep the website available and its content useful, but we do not guarantee that it will always be uninterrupted, secure, error-free or available. We may suspend, withdraw, restrict, update or change any part of the website without notice where reasonably necessary.
We take reasonable care when preparing website content, but technology, threats, products, services and regulatory requirements change. We do not guarantee that all content will always be complete, current or suitable for every situation.
The website may link to websites, portals, certification registers, social networks or services operated by third parties. Links are provided for information and convenience only. Unless we expressly say otherwise, we do not control or endorse those third-party sites and are not responsible for their availability, content, security or privacy practices.
You are responsible for using appropriate security measures when accessing the website, including keeping your devices, browsers and credentials secure. If you become aware of a suspected vulnerability affecting this website, please report it responsibly to [email protected] and do not exploit it or disclose it publicly before we have had a reasonable opportunity to investigate.
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to that:
Liability relating to services supplied by Serveline is governed by the applicable service contract rather than this section.
You may link to publicly available pages in a fair and lawful way that does not damage our reputation or imply an association, approval or endorsement that does not exist. You must not frame this website on another site or link from unlawful or misleading content. We may withdraw linking permission where reasonably necessary.
Our Privacy Policy explains how we collect and use personal information and how cookies and similar technologies may be used. Those provisions form part of your use of the website.
We may update these terms to reflect changes to the website, our business or the law. The current version will be published here with a revised “last updated” date. Continued use of the website after an update means the new terms apply from the date of publication.
These terms and any non-contractual dispute arising from use of the website are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, except where mandatory consumer law gives you the right to bring a claim in another part of the UK.
Questions about these terms can be sent to [email protected], or by post to Serveline IT Ltd, Kinverpoint Business Park, Cookley Lane, Kinver, South Staffs, England, DY7 6NW.
